SHIPPING & RETURNS
SHIPPING POLICY
We calculate the shipping charges on mats individually for each order. Therefore, the shipping charges will not appear on the Final Purchase Approval or the confirmation e-mail. Championmats.com will advise the receiver by e-mail of the actual shipping costs at least 24 hours before filling the order.
Tatami/mats come in oversized and heavy boxes, UPS will delivery with different rates than standard packages, in most cases we choose trucking freight because they have lower rates than UPS.
Based on previous orders shipping fees are about 10% to 20% of the total amount of you order. If you like to know the exactly amount for shipping on your order please send us an e-mail you have to include your name, phone number, city & zip code. Also let us know if your shipping address is a residential or commercial address.
Championmats.com reserves the right to provide revised shipping charges after order are submitted for orders with 3 or more items or for orders with irregularly shaped items (training equipment, mats, Etc.) that may affect the shipping cost due to weight or size.
RETURN & EXCHANGE POLICY
No refunds or exchanges are accepted if the merchandise is used, washed, worn or dirty. You are responsible for shipping charges on your returns. New merchandise will be credited (less shipping & handling) or exchanged if it's returned within 10 days after you received If the merchandise is suitable for resale only !!. If returned after 10 days or if you refuse delivery, 15% restocking fee will apply. We will not accept damaged goods if you are responsible for those damages. Customer should inspect the merchandise on delivery, and report immediately if any damage is find. Exchanges will be made for shipping errors by Championmats.com (ie. wrong size packed or product shipped.)